Privacy Policy

  1. Information Management Policy

    Contact Details Of Our Organisation
    Bristol-Myers Squibb Australia Pty Ltd
    556 Princes Highway
    NOBLE PARK VIC 3174
    Privacy Officer: Michael Moore
    Telephone 1800 067 567 or +61 3 9213 4000
    Facsimile +61 3 9701 1526
    contact.australia@bms.com
    http://www.bmsa.com.au

  2. General Statement Of Our Information Handling Policies

    We recognise the trust you are placing in us through your dealings with us. We do everything we can to maintain that trust. Our staff are employed on the basis that they will protect information about you. This is our personal standard. Under law your rights to privacy are also protected. The National Privacy Principles, the Privacy Act and general law place strict requirements on us to treat certain information you give us as confidential.

  3. Collection

    What information we collect

    • your name and contact details;
    • the name of your medical practitioners and pharmacists;
    • the names of pharmaceuticals and medications that you currently use or have used in the past; and
    • other information that you will consent to supply to us and that we are permitted to collect from you under the National Privacy Principles, the Privacy Act and general law.

    Why we collect the information

    We use the information to assist in providing you with relevant consumer information, notify you of products that may be of interest and for other marketing purposes. We may also use the information to contact medical practitioners regarding their prescription of our products (although in this case we will not disclose any of your personally identifiable particulars or other characteristics except in the circumstances described in the section "Other Disclosures" below).

    We may also provide value-added services to assist you in taking your medication correctly.

    We may use the information for a purpose other than these purposes if you would reasonably expect the use of the information for that other purpose and the other purpose is related to those stated above.

    Where we collect the information from

    We collect the following information that you may be unaware of:

    • the name of the domain from which you access the internet;
    • the date and time you access our site; and
    • the internet address of the website from which you linked directly to our site.

  4. You may "opt-out" of receiving direct marketing material

    We also ask you for some personal details so that we can keep in touch with you and so that we can tell you about our other products and services that could be useful to you. Please call our privacy officer (listed above) if you do not wish your details to be used for marketing purposes.

  5. Disclosures

    To whom do we regularly disclose personal information

    We may disclose information that we hold to related companies within our corporate group and to our contractors for the purposes specified above and on the grounds that they keep the information confidential.

    Other disclosures

    We may also disclose information that we hold:

    • where there are reasonable grounds to believe disclosure is necessary to prevent a threat to life or health;
    • when required or as authorized by law;
    • as part of any investigation of any suspected unlawful activity;
    • if disclosure is necessary for research, or the compilation or analysis of statistics, relevant to public health or safety; or
    • otherwise with your express consent.

  6. Retention Policies

    Any information that we no longer require is destroyed. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.

  7. Access and Correction

    The security of your information is important to us. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form.

    You may access your information at any time. If you would like to know what information we hold about you please contact our privacy officer. If you discover that there is an error or information is missing please notify our privacy officer and we will try to correct or add the information as soon as possible.

    We will try to ensure that all information we collect, use of disclose about you is accurate, complete and up-to-date.

    If you would like to talk to our privacy officer about this please contact:

    Telephone
    Telephone 1800 067 567 or +61 3 9213 4000

    Post
    556 Princes Highway
    NOBLE PARK VIC 3174
    AUSTRALIA
    Facsimile
    +61 3 9701 1526
    E-mail
    contact.australia@bms.com

  8. Disputes

    If you believe that our organisation has breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy please contact:

    Telephone
    +61 3 9213 4000

    Post
    P.O.Box 39

    556 Princes Highway
    NOBLE PARK VIC 3174
    AUSTRALIA

    Facsimile
    +61 3 9701-1526

    E-mail
    contact.australia@bms.com

    We will try to satisfy any questions that you have and correct any errors on our part.

    If we do not answer your concerns to your satisfaction you have the right to make a complaint to the Privacy Commissioner. The Privacy Commissioner may be contacted on:

    Telephone
    1300 363 992
    (for the cost of a local call anywhere in Australia)

    TTY
    1800 620 241

    Post
    GPO Box 5218
    Sydney NSW 1042
    AUSTRALIA

    Facsimile
    +61 2 9284 9666